We'd love to hear from you
Whether you have a question about an order, need help picking the right blind date, or just want to say hello — we're here and happy to help.
Customer support (orders, questions, help):
[email protected]
Business & general inquiries (wholesale, press, collaborations):
[email protected]
What to expect
- Response time: We aim to reply within 24–48 hours on business days (Monday–Friday). Weekend messages are read first thing Monday.
- Order questions: Email contactus@ with your Shopify order number (from your confirmation email) so we can pull up your details quickly.
- Business inquiries: Wholesale, partnerships, press, or collaboration ideas — reach out to info@ and we'll connect you with the right person.
Before you write
A few things that might already have your answer:
- FAQ — Shopify checkout, upcycled books, subscriptions vs purchases, and more.
- Shipping — Carriers, timelines, and policies.
- Privacy — How faithfullybooked.com and Shopify handle your data.
- Shop / How it works — What a blind date with a book actually looks like.
A note on tone
We run a small operation with real hands wrapping real books. We'll always do our best to make things right — and we appreciate your patience while we grow.
Thank you for being part of Faithfully Booked.